Use and disclosure of personal health information

Carea may use and disclose your personal health information to provide you with health care and services, including sharing your health information with Carea team members who are directly involved in your care. At Carea, physicians, nurses, social workers, community workers and support staff work together to provide high quality services to you and to the community. Your personal health information may be shared amongst the members who are directly involved in your care in order to be able to help you most effectively.

Carea may also use and disclose your personal health information for other reasons such as:

• To receive payment for your treatment and care (from OHIP, WSIB, your private health insurer, or others as the law permits).
• To plan, administer and manage our operations.
• To conduct risk management and quality improvement activities (such as client satisfaction surveys, complaint follow-up).
• For teaching (such as staff training).
• To comply with legal and regulatory requirements, and fulfill other purposes permitted or required by law.